Shipping policy

Packaging

All of our packaging is recycled and recyclable, as are our inserts and product tags. We strive to only use paper-based products and avoid plastics and unnecessary packaging and paperwork.

Postage costs

All postage costs are calculated at checkout based on the weight of your order.
Free UK delivery is available on orders of £60 or more.

UK

All orders are sent via Royal Mail Tracked postage.

Please allow around 2-3 working days for sorting and packing of orders. May take longer during Xmas period and public holidays.

Royal Mail Tracked 24 - delivery is estimated to take 1-2 working days from parcels being received by Royal Mail.*
Royal Mail Tracked 48 - delivery is estimated to take 2-3 working days from parcels being received by Royal Mail.*

*Please note that these delivery times are not guaranteed.

For more info on Royal Mail Tracked click here.

Europe & Rest of the World

All orders are sent via Royal Mail International Tracked postage.
The destination country's national/regional postal service will be responsible for delivery on entering that country.
Please allow around 2-3 working days for sorting and packing of orders. May take longer during Xmas period and public holidays.

EU member states - orders will now be sent via the IOSS scheme and are therefore restricted to a value of no more than £100 (not including postage). This means that VAT is collected at checkout and the delivery recipient should not be charged with VAT on receipt of the goods. If you receive a demand for payment of VAT at customs point of entry, please contact Graham at graham@lemoderniste.store .

The EU has proposed some significant changes for exports into the EU, including those from Great Britain (not Nothern Ireland). We are actively working with industry experts and our partners to ensure that we are able to provide the most up to date information and relevant guidance for our customers.

IMPORTANT* From 1 July 2026, a flat customs duty of €3 will apply to Business to Consumer (B2C) parcels under €150 entering the EU. The EU describes the measure as temporary, ahead of broader EU customs reform. According to the Councils of the European Union'srelease, the €3 duty will apply to all B2C goods under €150, including those sold by non-EU sellers registered under the Import One-Stop Shop (IOSS) for VAT purposes. It will apply per item. If a single parcel contains multiple different types of items, the duty can add up. We are not able to collect this at checkout. 'Le Moderniste' is not responsible for this charge in any way, and not liable for it's payment or reimbursement.

Non-EU European States/Rest of the World - VAT and customs charges are not collected at checkout. 'Le Moderniste' is not responsible for the payment of any VAT and customs charges, or tariff charges, you may incur on receipt of your order.

For more info on Royal Mail International Tracked click here.

We will not be held responsible for any mistakes made by the customer when providing postage addresses. We will not be held responsible for the actions of postal companies in the UK or any other country.